Grand Hotel Royal Viareggio 4 star hotel

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About us - BW Premier Collection Grand Hotel Royal Viareggio

The BW Premier Collection Grand Hotel Royal Viareggio got even for the 2015 certificate of excellence of iol Trip Advisor!

scopri le nostre recensioni anche su Trivago!Holidaycheck Viareggio 2014

Total score
8.7
on 38 answered surveys in the last 12 months
Hotel Staff
9.6
Services / Infrastructure
8.7
Cleanliness of the room
9.0
Comfort
8.3
Quality / price ratio
7.9
Breakfast
8.6

   
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Page 1 of 2, surveys between 1 and 25 of 38
Anonymous
(Family with infants)
Italy
05 November 2017

  • posizione centrale, possibilità di parcheggio all'interno dell'hotel, disponibilità e cortesia dello staff
  • La mancanza di una sopracoperta sul letto. Tolto il copriletto rimane a vista la coperta di lana marrone e questa è stata una sorpresa (in negativo) che non ci aspettavamo un hotel a 4 stelle. La camera è un po' rumorosa e dalla porta filtra la luce del corridoio, ma questo è comprensibile ed accettabile in una struttura d'epoca peraltro molto ben tenuta
Urs
(Mature couple)
Switzerland
03 November 2017

  • service of the Waiters during breakfast and dinner and at the bar. Extraordinary quality and tast of served food during breakfast and especially dinner.
  • We had as emergency to book for my wife a flight, to London. Unfortunately your Internetstation is absolut outdated. Speed is so slow that you are not able to book a flight. After 30 minutes we gave up and booked (the first time) via mobile phone. This was working perfectly. Pls. update the speed on the Internetstation. There are people they need a paper copy. ( Bordingpass, Ticket etc.)
GREGORY
(Mature couple)
United States
29 October 2017

  • The Hotel staff are excellent.
  • The shower is dangerous.
Colin
(Family with children)
Great Britain
23 October 2017

  • Good care & attention by the hotel staff. They always make us feel very welcome, so it is a pleasure to return again.
Sylvain
(Family with infants)
France
17 October 2017

  • Space in the room
  • Corridors are very noisy
Nico
(Group of friends)
Luxembourg
13 October 2017

  • Very nice antique ground floor
  • Rooms need some renovation
Anonymous
(Mature couple)
Switzerland
02 October 2017

  • Tutto il personale dell'hotel molto gentile e sempre disponibile
Melvin
(Mature couple)
United States
28 September 2017

  • Everything was Ok
Anonymous
(Mature couple)
Italy
16 September 2017

  • La colazione,la posizione.
  • Infissi e porte che non isolano bene dai rumori dei corridoi e dalla strada.
BRUNO
(Mature couple)
France
10 September 2017

  • Hôtel très bien placé sur la promenade de la plage. Etablissement élégant et chic. Chambre spacieuse et très propre.Petit déjeuner varié et restaurant agréable. Personnel aimable et serviable. Accès facile et parking dans l'hôtel.
michael
(Mature couple)
Australia
08 September 2017

  • upgrade to large corner room was very nice - thank you! link with beach club Annita was useful.
  • would have appreciated a gym.
Anonymous
(Group of friends)
Italy
29 August 2017

  • Colazione fantastica, gentilezza e disponibilità di tutto il personale.
Anonymous
(Family with infants)
Italy
24 August 2017

  • Ho apprezzato il personale cortese
Haakon
(Young couple)
Norway
24 August 2017

  • The pool area is very nice.
ENRICO EMILIO
(Solo traveller)
Italy
24 August 2017

  • Hotel eccellente, Staff gentilissimo e premuroso. Grandi spazi dentro e fuori, colazione di qualità, abbondante e varia, in particolare il Maître Daniele sempre gentile, attento e molto professionale, assicura il funzionamento del servizio di ristorazione. La piscina e il telo da mare puliti ogni mattina inclusi. La Messa! nel giardino a Ferragosto e l' omaggio in camera una gradita sorpresa
  • 1 presa di corrente libera in camera è poco (per uso cell,pc o tablet) è lontana dallo scrittoio o dal letto. Bisogna staccare quella del tv o l' aria condizionata o ci vuole una prolunga in mezzo la camera, si potrebbe mettere una presa sopra il letto di fianco gli interruttori. Condizionatore interno rumoroso, La camera singola confinava con 2 ascensori quindi poco silenziosa. La mattina escrementi (non piccoli) di volatili sul davanzale non vengono puliti. La camera comunque è sempre ben pulita.
Anonymous
(Family with infants)
France
18 August 2017

  • The location, the overall facility and the pool/garden
  • The dinner food is not at the expected quality for a 4 star, especially the buffet.
Anonymous
(Mature couple)
United Kingdom
10 August 2017

  • Very good breakfast and very good consierge.
  • No
Peter
(Mature couple)
Netherlands
05 August 2017

  • The old, spacious rooms combined with the comfort onze nowadays appreciaties. Airco, WiFi etc.
  • Bed was a bit too firm. WIFI not always 100%.
Gilbert
(Family with infants)
France
04 August 2017

  • fantastic sea view from the 4th floor.
David
(Mature couple)
Great Britain
04 August 2017

  • Staff on reception were very helpful and friendly. As a coeliac, I was impressed with the gluten free items at breakfast.
  • We found the hotel beds were hard and uncomfortable so did not sleep well. Also the air conditioning was noisy and also disturbed sleep. We had a sea view room so also experienced the noise from traffic on the road outside the hotel. I believe that rooms facing the back of the hotel do not suffer as much with traffic noise.
Anonymous
(Family with infants)
Denmark
31 July 2017

  • All the staff were extremely friendly and helpful. We also very much appreciated that despite having your own restaurant, the reception staff were helpful in providing tips on other restaurants around the hotel. Finally we thought the room was very nice and the location excellent.
  • The only minor issue we experienced was Water pressure in the shower - but perhaps we were just unlucky and lots of people were using their shower at the same time
Fausto
(Young couple)
Italy
27 July 2017

  • bellissima struttura , camera molto pulita e molto spaziosa . posizione perfetta dell'hotel direttamente sul lungo mare , Parcheggio interno , piscina e possibilità di noleggiare una bicicletta .
  • climatizzatore in camera molto rumoroso e non molto efficace .
Nico
(Mature couple)
Netherlands
26 July 2017

  • Friendly employees!
  • In the restaurant you must sign the bill only for the meals! What are the costs of the drinks?
Kari
(Mature couple)
Finland
19 July 2017

  • Location is excellent
  • Beach company was really bad. Service was terrible, food was quite bad. Really bad feeling came when visiting beach area. Did not want to go there second time. Whole visit was disturbed by bad experience in beach.
Colin
(Mature couple)
United Kingdom
09 July 2017

  • Service excellent. Also admired the building and common ateas
  • The bathroom shower area needs attention. I am from England
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